Privacy Policy
FGS (referred to as “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit and interact with our website. By using our website, you consent to the practices described below.
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Information We Collect
We collect information in the following ways:
(a) Personal Data You Provide:
When interacting with our website, you may provide us with personal information such as:
- Name
- Email Address
- Phone Number
- Address
- Payment Information (only applicable if you make any purchases)
- Any other details you voluntarily provide via forms on the website
(b) Automatically Collected Data:
We automatically collect certain information through cookies and other tracking technologies. This includes:
- IP Address
- Browser Type
- Operating System
- Pages Viewed
- Time Spent on Pages
- Referring Website
(c) Comments:
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection.
How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide and Improve Services: To maintain and improve our website and the services we offer.
- Communications: To send you emails or respond to inquiries, including providing requested information.
- Personalization: To customize your experience and show you relevant content.
- Marketing: To send you newsletters, offers, and promotions (only if you have opted-in to receive them).
- Analytics: To analyze the usage of our site to improve user experience and marketing efforts.
- Legal and Compliance: To comply with applicable laws and regulations.
How We Share Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in running our website or conducting our business. These include web hosting providers, payment processors, email marketing platforms, and analytics tools. These service providers are obligated to keep your data confidential and secure.
- Legal Requirements: We may disclose your data when required by law or in response to valid legal requests, such as a subpoena or a court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your data to the new owner or controlling party.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and target our marketing efforts. Cookies are small text files that are placed on your device when you visit our website.
You can control the use of cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
Security of Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular website security assessments.
However, no method of data transmission over the Internet or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data under certain circumstances.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us using the details in the “Contact Us” section below.
Third-Party Links
Our website may contain links to third-party websites, plugins, or services that are not operated by us. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of those third-party websites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately, and we will take appropriate action to delete the data.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the date at the top of this policy will be updated accordingly.
We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the date at the top of this policy will be updated accordingly.
We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
FGS
Email: glass@fgs.com.au
Phone: 03 8562 0880
Address: 117 Bangholme Road, Bangholme, Victoria, 3175